Booking Information

Enrolments on courses can be made by email, telephone and by post. Due to the nature of outdoor and adventure courses it is quite likely that Steve will wish to discuss your requirements with you to ensure that you are provided with the most appropriate programme possible. You are strongly encouraged to ask questions and to seek advice about any aspect of your intended course.

Once your enrolment is confirmed you are welcome to pay by cash or cheque. Cheques are payable to Steve Banks.

Please note: you are not assured of a place on any course until you have paid the fees in full.

Enquiries & Booking

If you would like more information about any of the trips or courses on offer or to make a booking, please email: steve@stevebanksoutdoors.co.uk or use our online enquiry form.

You are also welcome to get in touch by phone: 017687 79412 or mobile: 07796 213817

Fees

Course fees quoted on this website usually comprise the tuition fee alone. Course information sheets should be consulted to identify what else is covered by the fees. As with all prices, the ones advertised here may fluctuate in line with costs. Whilst the right to alter course prices at any time is reserved, every effort will be made to do this as far in advance as possible. The price advertised at the time of your completed payment will be honoured even if the price subsequently rises. Please note: you are not assured of a place on any course until you have paid the fees in full.

Cancellations & Refunds

Due to the very high ratio of staff to students on most courses, the withdrawal of even one person can seriously compromise the economic viability of a course. With this in mind, it is not possible to refund monies to individuals who withdraw from their course within 30 days of its start date. You should ensure that you meet all the course prerequisites and will be able to attend before committing to any programmes. PLEASE NOTE: This policy also applies if your course has been postponed to a later date and you agree to your booking being transferred to that new date, or, if you transfer your booking and monies from a course not running to a different Steve Banks Outdoors course. In both these latter cases withdrawal in the 30 days prior to this new or alternative course would incur forfeit of all fees.

In the case of courses which we are able to only part complete (e.g. due to inappropriate conditions) and, despite reasonable efforts on our part, candidates are not able to fulfil the remaining part of the course, a refund equal to the amount of course remaining may be provided. Please note that this does not apply when a candidate chooses to withdraw from a course part way through or withdraws before we have provided alternative opportunities to complete the course.

Steve Banks Outdoors is not in a position to indemnify clients against any occurrence which interferes with or prevents attendance on a course for which fees have been paid. If you are in any doubt as to your ability to attend a course on which you have enrolled you are strongly advised to take out appropriate insurance.

Course Prerequisites

Whilst every endeavour is made to provide up to date and comprehensive advice and guidance on national governing body (NGB) course prerequisites, Steve Banks Outdoors cannot be held responsible for omissions or errors.

It is the client’s sole responsibility to check with the appropriate NGB to ensure that all the necessary criteria for their chosen course are met before enrolling on it.

NGB Prerequisites - Click here for details

Client Information and Consent

All clients will be required to complete an informed consent form bearing in mind the statement on risk below. It will be necessary to provide any medical, health or fitness information which may affect participation on a chosen course, or which may be required by rescue or medical staff in the case of an emergency.

Risk

Outdoor Activities, by their very nature, embody an element of risk. People have suffered serious injuries, have become very frightened and have died as a direct result of their participation. Steve Banks and anyone working for him will use all their experience and expertise to mitigate against these risks to protect you from physical and psychological harm. They will do this without removing the adventure and excitement from your experience. It will never be possible however, to guarantee that all accidents are either foreseeable or preventable. Whilst such events are very rare, and have never happened on a Steve Banks Outdoors course, you must accept this risk if you wish to take part.

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